Not sure which stage a toy belongs to, or whether a wooden puzzle is the right fit for a child who still mouths everything? Send a message and a real person from the shop will answer. We keep the same three routes open for parents, grandparents and daycare teachers, whether the question is about a gift or a replacement part.
Best for last-minute birthday and baby shower questions. Send a photo of the child's current favourite toy and we will suggest something that fits the next stage.
Typical reply: within a few hours during shop hours.
Use email for sizing, materials, cleaning instructions or anything you want in writing. Include the product name and the child's age so we can answer in one go.
Typical reply: within one working day.
Phone
Call if you would rather describe the situation out loud, for example a daycare ordering for a mixed-age room or a grandparent unsure between two similar sets.
Typical reply: same day, during shop hours.
Still deciding what to ask?
Our Learn page walks through the stage groups and the questions worth settling before you choose.
Prefer to write? Email info@toysntots.com or call 057-374-9702. You can also read our privacy policy to see how we handle your details.
If you are on this page, you are probably weighing up a gift, a first toy for a new baby, or a set for a daycare room. Call, email or message us and we will point you to the right stage instead of the loudest box on the shelf.
97921 Bosman Locks Apt. 460
Malulekaview, FS 1453
Come by during trading hours if you would rather see the wooden puzzles and walkers in person before deciding.
057-374-9702
info@toysntots.com
Email works best for a list of what you are after. Call if you need an answer while you are standing in the aisle at a baby shower.
The WhatsApp line is the quickest route for gift advice before a birthday or baby shower, and it is also where we answer questions about which stage a toy suits. Send a photo of the child's current favourite toy if you are unsure, and we will suggest something that fits what they are already doing.
Daycare teachers and grandparents are welcome to use the same channels. Tell us the age band and the room you are buying for, and we will keep the suggestions short.