Terms of Use

The ground rules for browsing our catalogue, placing an order, and using the WhatsApp line. Written in plain language for parents, grandparents, and daycare teachers.

What this site is for

Toys n Tots is a family-run toy shop and play resource. You can browse wooden puzzles, stacking rings, sensory balls, soft books, bath toys, and ride-on cars, then order for delivery or arrange click-and-collect from our storeroom. The WhatsApp line is there for gift advice before birthdays and baby showers, and for quick questions about a specific item.

Orders and packing

Orders are packed the same week they come in. Local couriers cover Johannesburg, Cape Town, Durban, and outlying towns. Please give us accurate delivery details, including a reachable phone number and any gate or unit notes, because a wrong address usually means a second trip and a delay you did not plan for.

Product photos and small differences

Our photos show real toddlers mid-play, so they are honest about scale and use. Even so, colour and texture can look slightly different on a screen than in your hands, and natural wood grain never repeats exactly. Those small variations are normal and are not treated as faults.

Gift advice is guidance, not a promise

When we suggest a toy for a one-year-old or a daycare room, that is friendly guidance based on what usually works at that age. Children develop at their own pace, so the final choice stays with you. We do not guarantee that a specific child will take to a specific toy.

Using the site fairly

Please do not scrape the catalogue, copy our product descriptions and photos for your own shop, or use the WhatsApp line for bulk marketing. You are welcome to share a link with another parent or a daycare group. Anything that disrupts the site or misuses our content may lead to access being blocked.

Limits of our responsibility

We choose stock for how it survives teething, high-chair drops, and post-juice-spill washes, but we cannot control how a toy is used at home. Adult supervision, age suitability, and following the care instructions on each item remain your responsibility. We are not liable for indirect losses such as a missed party date caused by a courier delay outside our control.

Changes to these terms

As the range grows, these terms may be updated. The current version always lives on this page, and continuing to browse or order after an update means you accept it. If something here is unclear, ask before you order rather than after.

Questions about these terms

Reach us at info@toysntots.com or call 057-374-9702. You can also write to 97921 Bosman Locks Apt. 460, Malulekaview, FS 1453.

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